Privacy policy

Welcome to Hatgeb App, where your comfort and privacy are at the heart of our services! We understand the importance of your personal data and strive to keep it safe and secure. This Privacy Policy explains how we collect, use and protect your information when you use Hatgeb App.

Your Personal Information We Collect

When you use Hatgeb, we may ask you to provide certain information to ensure we provide the best possible service. This information includes:

Basic information: name, address, phone numbers, and email.

Location information: We use your geographic location to determine the nearest service provider and ensure fast delivery.

Your preferences: We keep records of your previous orders, favorite restaurants, and any feedback you provide to improve your experience.

Use of information

We work to use your data to improve your experience, by:

Providing services: Delivering your orders for food, medicine, and other needs as quickly as possible.

Communication: To keep you informed about the status of your orders, or to inform you of new and special offers.

Improving the application: We analyze usage data to improve our services and provide a better experience.

Sharing information

We are keen to protect your data, but we may share it with:

Service partners: such as restaurants and pharmacies to ensure the delivery of your orders.

Service providers: such as delivery companies and electronic payment companies.

Legal parties: if there is a legal obligation or a request from the authorities.

Security

We use the latest technologies to protect your information, such as data encryption and strict security measures. We guarantee that your information is kept safe and will only be accessed by relevant employees or trusted partners.

We use cookies to improve your experience on the application, such as remembering login details and personalizing content. You can modify your cookie settings through your browser.

Update information

You can update your personal data at any time through your account in the application. We are here to help you with any inquiry or modification you need.

Your rights

You have the right to know what data we hold about you, and to request its correction or deletion, or even restrict its processing in some cases. We are committed to providing the necessary support to ensure your rights.

If you have any questions about our Privacy Policy, or if you need assistance, you can contact us at:

Email: support@hatgeb.com

Phone: +201146264665

Website: www.hatgeb.com

Changes to the Privacy Policy

We may update this policy from time to time to improve our services or comply with new laws. We will notify you of any changes via email or in-app notification.

Thank you for choosing "Hatgeb", and we promise you a safe and reliable delivery service that meets all your needs.